If the phone connects and comes up as a storage device, then your phone has been fixed and your problem is solved. However, if the phone does not do anything, then you must download Kies. Samsung Kies contains the drivers that are required for the phone to communicate with the PC. Sometimes upgrading your Samsung Galaxy S3 to the latest firmware can solve the problem.
Here are few steps that you need to do to get 4. Once you are done with the backup, Get root access. Next Download Custom Firmware. Download Odin. Extract the Firmware Zip File. Open Odin. Now you are required to take your phone into Download mode. Disconnect your phone from the computer. Press volume up button the continue. Connect your Galaxy S3 to the computer, on Odin, you will see an added message. Finally make sure you are actually connecting to the PC in Kies mode.
If you're not seeing that menu and its automatically connecting in one mode or another, then you can go. If odin or kies won't recognize download mode on your phone, all you have to do is1. Put it in Download mode2. Plug in to your PC3. Add a comment. Active Oldest Votes. Check to see how the device is connected " Connected as a Media Device " should be shown. Mine said " Connected as a camera " and I changed that to " Connected as a Media Device " and instantly connected to Kies.
Hope this helps! Improve this answer. Community Bot 1. This could be easily resolved by restarting my phone. Sign up or log in Sign up using Google. Sign up using Facebook. Sign up using Email and Password.
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