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Check the detailed information for steps on how to fix it. Use the chart below for next steps. An error message here indicates that your system does not have enough memory available to run IDP. Net Details: IDP requires version 3. NET or higher. If you are getting errors related to. Net proceed to the step below. The Services window opens. Select Restart the service at the left side of the window. Backup system Details: An error here indicates that there's either a problem with the IDP servers or with your connection to those servers.

Authentication system Details: An error here indicates that there's either a problem with the Authentication servers or with your connection to those servers. Authentication and Entitlement If you see an error here, contact us for next steps. Test Sample Backup Details: The system backs up a very small test file to ensure that backup is running correctly. This test file won't impact your backup quota. Analyze Logs Details: The system analyzes your log files for details regarding any errors.

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Details: IDP requires version 3. Details: IDP requires this service. Details: You must be running the latest version of IDP. Details: An error here indicates that there's either a problem with the IDP servers or with your connection to those servers.

Details: An error here indicates that there's either a problem with the Authentication servers or with your connection to those servers.

If you see an error here, contact us for next steps. Details: The system backs up a very small test file to ensure that backup is running correctly. You'll need to store files on your local area network. You'll want to use a local file path on the computer. We don't support network drives you map. For security purposes, make sure you update the Norton Life lock certificate every six months.

Just log out and back into Intuit Data Protect. Open Internet Explorer and select the gear icon Tools. Select Internet options and then the Security tab.

Select Trusted sites and then Sites. Add all secure websites that mention Intuit Data Protect and then select Close. We promise to never sell your personal information, and to give you transparency and control over how your data is shared. Terms and conditions, features, support, pricing, and service options subject to change without notice. By accessing and using this page you agree to the Terms and Conditions.

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